If you aren't 100% satisfied with your purchase within 14 days of receipt, we'll take it back. For obvious reasons, custom pieces and large quantity orders are excluded from this policy. Certain standard products are also excluded from this policy. Those exceptions are noted on the individual product information pages.
All returned items must be in new condition and must be in their original packaging with all included parts, hardware and papers. Returned items that do not have RMA numbers will not be accepted. Some items may incur up to a 30% restocking fee. Return shipping costs are the responsibility of the customer.
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